Neverdark
SKU:
Neverdark CHALET-I Freestanding Bioethanol Fire
Neverdark CHALET-I Freestanding Bioethanol Fire
Made to Order
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Delivery & Returns
Delivery & Returns
Delivery
- Free UK Mainland delivery on all Smart Fire and Neverdark products.
- Smart Fire and Neverdark fireplaces are made to order and delivered directly by the supplier’s own logistics team from London, not by a courier or pallet network.
- Additional charges apply to Scottish Highlands and rural areas. Please contact us before ordering for a delivery quote.
- We do not currently deliver to Northern Ireland, the Isle of Man, the Channel Islands, or the Scottish offshore islands (Orkney, Shetland and the Western Isles).
- Delivery date and time are agreed with our supplier’s logistics team in advance. If the delivery cannot be completed at the agreed time, re-delivery charges apply.
- Lead times are confirmed at the order stage.
Returns
- Smart Fire and Neverdark fireplaces are made to order and manufactured to your specification. Under UK consumer law, bespoke goods made to order are exempt from the 14-day statutory right to cancel.
- Returns are accepted only if the product arrives faulty, damaged in transit, or is incorrect.
- All faulty or incorrect product returns are arranged directly with the supplier and handled by their logistics team.
- Please inspect your product carefully at the time of delivery and report any visible damage before signing.
For full details, please refer to our Shipping Policy and Refund & Returns Policy.

The Chalet-I is Neverdark's volumetric insert fireplace — a burner that goes where most built-in fires cannot. It is sized to fit a standard fireplace opening, but it is not a conventional insert. The three-dimensional flame it produces, rising through handmade ceramic logs and lava stones, is closer to the look of a real wood fire than anything a linear burner can offer. And because it runs on bioethanol, there is no chimney, no flue, and no structural work involved.
A Flame With Depth and Movement
The Chalet-I uses Neverdark's patented volumetric burner — a rectangular flame bed from which fires rise at multiple points simultaneously, catching and licking the ceramic logs in a way that produces genuine three-dimensional depth. Lava stones and glowing fibre fill the base of the bed. The combined effect, particularly in low light, is striking in a way that a single line of flame simply is not.
Burn times range from 3 hours at the highest flame setting up to 7.5 hours on the IN variant, and up to 11 hours on the EX variant with its larger integrated tank.
Two Fuelling Configurations
The Chalet-I is available in two variants that differ in how the burner is fuelled and controlled.
The IN variant has the refuelling module integrated within the body of the unit. A panel on the front face of the Chalet-I opens to give access to the controls and the filling point. This is the more compact option — everything is self-contained, and no external components are required.
The EX variant includes the ARS — Autonomous Refuelling System. The ARS is a separate external module that mounts away from the fireplace itself, connected by a fuel line and a combined data and power cable. It can be installed in an adjacent wall niche, inside a cupboard, or anywhere within range — entirely out of sight. Because all fuelling and refuelling is handled remotely, the face of the Chalet-I EX has no openings at all. The fireplace presents as a completely clean object, with nothing to interrupt the view of the flame.
Both variants are controlled via touchscreen, the Neverdark mobile app, and the included remote control, with optional Smart Home integration.
Freestanding or Installed
The Chalet-I IN is a freestanding burner as well as an insert. It can be placed inside an existing fireplace opening — a traditional chimney breast, a period fireplace niche, or a contemporary architectural recess — and it can equally be moved freely within a room. No fixing, no installation, no commitment to a position.
When a more permanent or architecturally finished installation is required, the Chalet-I can be paired with a dedicated Thermobox. The Thermobox is a fully insulated steel enclosure designed specifically for the Chalet-I — it can be built into combustible surrounds including timber framing and MDF without any heat clearance concerns, and is available in hidden installation (flush, no frame) or frame installation (a visible border around the opening). The Thermobox is a separate product.
Finish and Specification
The standard finish is matte black — a textured surface that sits well against both period and contemporary interiors. Custom RAL colours in matte are available on request, specified at the point of order.
The standard size is 650 mm. Custom lengths are available on request.
Available Options
- Variant: Chalet-I 650 (IN) — integrated refuelling, front-opening control panel
- Variant: Chalet-I 650 (EX) — ARS external module included, no openings on burner face
- Size: 650 mm standard (custom lengths on request)
- Finish: Matte black (standard); custom RAL matte on request
- Glass border: Optional
- Remote control: Included
- Smart Home: Optional
- Enlarged fuel tank: Included on EX variant; unavailable on IN variant
Prices for optional extras are listed in the Specification tab or available on request.
Key Specifications
- Product type: Volumetric Bioethanol Fireplace (freestanding / insert)
- Brand: Neverdark
- Model: Chalet-I
- Use: Indoor
- Made to order: Yes
Fixed Dimensions (both variants)
- Width: 650 mm
- Depth: 320 mm
- Height: 220 mm
Variant: Chalet-I 650 (IN)
- Refuelling: Integrated — front-opening control and refuelling panel
- Tank volume: 3.0 L
- Burn time: 3.0–7.5 h
- Recommended room: 27–68 m²
- ARS: Not available on IN variant
- Enlarged fuel tank: Not available on IN variant
Variant: Chalet-I 650 (EX)
- Refuelling: External ARS module (included) — no openings on burner face
- Tank volume: 4.4 L
- Burn time: 4.4–11.0 h
- Recommended room: 27–68 m²
- ARS: Included (Standard or Mini ARS)
- Enlarged fuel tank: Included
Burner & Controls
- Burner type: Automatic
- Flame: Volumetric — ceramic logs, lava stones, glowing fibre
- Adjustable flame: Yes
- Control: Touchscreen / Remote / Smartphone app
- Remote control: Included
- Smart Home: Optional
Materials & Installation
- Material: Steel
- Colour / Finish: Matte black (standard); custom RAL matte on request
- Glass border: Optional
- Power required: Yes
- Chimney required: No
- Installation: Freestanding / insert (no fixing required); or with Thermobox for built-in installation
Custom lengths available on request. Specifications vary by configuration. Contact us for a full specification sheet.
The Chalet-I is Neverdark's volumetric insert fireplace — a burner that goes where most built-in fires cannot. It is sized to fit a standard fireplace opening, but it is not a conventional insert. The three-dimensional flame it produces, rising through handmade ceramic logs and lava stones, is closer to the look of a real wood fire than anything a linear burner can offer. And because it runs on bioethanol, there is no chimney, no flue, and no structural work involved.
A Flame With Depth and Movement
The Chalet-I uses Neverdark's patented volumetric burner — a rectangular flame bed from which fires rise at multiple points simultaneously, catching and licking the ceramic logs in a way that produces genuine three-dimensional depth. Lava stones and glowing fibre fill the base of the bed. The combined effect, particularly in low light, is striking in a way that a single line of flame simply is not.
Burn times range from 3 hours at the highest flame setting up to 7.5 hours on the IN variant, and up to 11 hours on the EX variant with its larger integrated tank.
Two Fuelling Configurations
The Chalet-I is available in two variants that differ in how the burner is fuelled and controlled.
The IN variant has the refuelling module integrated within the body of the unit. A panel on the front face of the Chalet-I opens to give access to the controls and the filling point. This is the more compact option — everything is self-contained, and no external components are required.
The EX variant includes the ARS — Autonomous Refuelling System. The ARS is a separate external module that mounts away from the fireplace itself, connected by a fuel line and a combined data and power cable. It can be installed in an adjacent wall niche, inside a cupboard, or anywhere within range — entirely out of sight. Because all fuelling and refuelling is handled remotely, the face of the Chalet-I EX has no openings at all. The fireplace presents as a completely clean object, with nothing to interrupt the view of the flame.
Both variants are controlled via touchscreen, the Neverdark mobile app, and the included remote control, with optional Smart Home integration.
Freestanding or Installed
The Chalet-I IN is a freestanding burner as well as an insert. It can be placed inside an existing fireplace opening — a traditional chimney breast, a period fireplace niche, or a contemporary architectural recess — and it can equally be moved freely within a room. No fixing, no installation, no commitment to a position.
When a more permanent or architecturally finished installation is required, the Chalet-I can be paired with a dedicated Thermobox. The Thermobox is a fully insulated steel enclosure designed specifically for the Chalet-I — it can be built into combustible surrounds including timber framing and MDF without any heat clearance concerns, and is available in hidden installation (flush, no frame) or frame installation (a visible border around the opening). The Thermobox is a separate product.
Finish and Specification
The standard finish is matte black — a textured surface that sits well against both period and contemporary interiors. Custom RAL colours in matte are available on request, specified at the point of order.
The standard size is 650 mm. Custom lengths are available on request.
Available Options
- Variant: Chalet-I 650 (IN) — integrated refuelling, front-opening control panel
- Variant: Chalet-I 650 (EX) — ARS external module included, no openings on burner face
- Size: 650 mm standard (custom lengths on request)
- Finish: Matte black (standard); custom RAL matte on request
- Glass border: Optional
- Remote control: Included
- Smart Home: Optional
- Enlarged fuel tank: Included on EX variant; unavailable on IN variant
Prices for optional extras are listed in the Specification tab or available on request.
Key Specifications
- Product type: Volumetric Bioethanol Fireplace (freestanding / insert)
- Brand: Neverdark
- Model: Chalet-I
- Use: Indoor
- Made to order: Yes
Fixed Dimensions (both variants)
- Width: 650 mm
- Depth: 320 mm
- Height: 220 mm
Variant: Chalet-I 650 (IN)
- Refuelling: Integrated — front-opening control and refuelling panel
- Tank volume: 3.0 L
- Burn time: 3.0–7.5 h
- Recommended room: 27–68 m²
- ARS: Not available on IN variant
- Enlarged fuel tank: Not available on IN variant
Variant: Chalet-I 650 (EX)
- Refuelling: External ARS module (included) — no openings on burner face
- Tank volume: 4.4 L
- Burn time: 4.4–11.0 h
- Recommended room: 27–68 m²
- ARS: Included (Standard or Mini ARS)
- Enlarged fuel tank: Included
Burner & Controls
- Burner type: Automatic
- Flame: Volumetric — ceramic logs, lava stones, glowing fibre
- Adjustable flame: Yes
- Control: Touchscreen / Remote / Smartphone app
- Remote control: Included
- Smart Home: Optional
Materials & Installation
- Material: Steel
- Colour / Finish: Matte black (standard); custom RAL matte on request
- Glass border: Optional
- Power required: Yes
- Chimney required: No
- Installation: Freestanding / insert (no fixing required); or with Thermobox for built-in installation
Custom lengths available on request. Specifications vary by configuration. Contact us for a full specification sheet.