ScandiFlames Electric
SKU:ELP-20-407
Ask Fireplace Suite – Electric Insert
Ask Fireplace Suite – Electric Insert
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Delivery & Returns
Delivery & Returns
Delivery
- £29 UK Mainland delivery. Free on orders over £500.
- Additional charges apply to Scottish Highlands and rural areas. Please contact us before ordering for a delivery quote to these areas.
- We do not currently deliver to Northern Ireland, the Isle of Man, the Channel Islands, or the Scottish offshore islands (Orkney, Shetland and the Western Isles).
- UK-stocked items typically dispatch within 1–2 business days. EU-stocked items typically dispatch within 1–3 weeks.
- Larger fireplaces and media wall units are delivered on a pallet, kerbside only. Someone must be present to receive the delivery.
- Tracking details are sent once your order has been dispatched.
Returns
- 14-day return request window from the date of delivery
- Items must be unused, uninstalled, and returned in original packaging
- Return shipping is arranged and paid for by the customer unless the item is faulty, damaged in transit, or incorrect.
- We may deduct from your refund for any reduction in the value of the goods caused by handling beyond what is necessary to establish their nature and function.
For full details, please refer to our Shipping Policy and Refund & Returns Policy.
Electric fireplace suite combining a decorative surround with a built-in electric fire. Designed for freestanding installation, it provides realistic flame ambience and optional heat without the need for a chimney or gas connection.
ScandiFlames Ask Electric Fireplace with Eldur 18" Insert
Rustic Charm Meets Modern Comfort
The ScandiFlames Ask Electric Fireplace brings a warm, rustic feel into your home while offering all the convenience of modern electric heating. Its freestanding surround is designed to replicate natural stacked grey brick, creating a distinctive feature that adds character to both contemporary and traditional interiors.
Realistic LED Flame Effect
Enjoy the cosy glow of a real fire without the upkeep. The Eldur 18" insert features a realistic LED flame effect, creating a soft, flickering ambience. The flame effect can be used with or without heat, making it ideal for creating atmosphere all year round.
Efficient Heating When You Need It
With a built-in 1.35 kW heater, the Ask provides reliable supplementary warmth for your home. The adjustable thermostat allows you to control the temperature easily, helping you stay comfortable during colder days and evenings.
Simple and Convenient Controls
The Ask electric fireplace is designed for easy everyday use. Adjust the heat and flame settings using the integrated control panel or the included remote control, so you can create the perfect setting without leaving your seat.
Durable Brick-Effect Polystone Surround
Crafted from high-quality polystone, the surround features a textured grey brick effect that closely resembles natural stonework. This durable and low-maintenance material offers the charm of a traditional fireplace with the practicality needed for modern living.
Freestanding and Easy to Install
With no chimney or flue required, the Ask is quick and easy to set up. Simply place it in your desired location, plug it into a standard mains socket, and enjoy instant warmth and ambience. It’s a flexible solution for any room in the home.
Clean and Low-Maintenance Heating
The Ask offers all the benefits of a fireplace without the mess. There’s no smoke, soot, or ash to clean—just efficient, hassle-free heating and a beautiful flame display.
What’s Included
- Ask freestanding polystone fireplace surround
- Eldur 18" electric fireplace insert
- Remote control
- User and installation manual
A Cosy Feature for Any Space
Combining rustic brick styling with modern electric fire technology, the ScandiFlames Ask Electric Fireplace is both practical and visually striking. It’s an easy way to add warmth, atmosphere, and character to any room in your home.
Key Specifications
- Product type: Freestanding Electric Fireplace
- Brand: ScandiFlames Electric
- Use: Indoor
- Installation type: Freestanding
Dimensions & Weight
- Height: 89 cm
- Width: 29.5 cm
- Length: 91 cm
Technical Performance
- Heat output (max): 1.35 kW
- Fuel: Electricity
Burner & Controls
- Control: Control Panel, Remote Control
- Remote control: Yes (included)
- Thermostat: Yes
Materials & Design
- Material: Glass, Steel, polystone
- Colour: Grey
- Decoration: Wooden Logs
Installation Requirements
- Power required: 230V/50Hz
Warranty
- Warranty: 2 years
ScandiFlames Ask Electric Fireplace with Eldur 18" Insert
Rustic Charm Meets Modern Comfort
The ScandiFlames Ask Electric Fireplace brings a warm, rustic feel into your home while offering all the convenience of modern electric heating. Its freestanding surround is designed to replicate natural stacked grey brick, creating a distinctive feature that adds character to both contemporary and traditional interiors.
Realistic LED Flame Effect
Enjoy the cosy glow of a real fire without the upkeep. The Eldur 18" insert features a realistic LED flame effect, creating a soft, flickering ambience. The flame effect can be used with or without heat, making it ideal for creating atmosphere all year round.
Efficient Heating When You Need It
With a built-in 1.35 kW heater, the Ask provides reliable supplementary warmth for your home. The adjustable thermostat allows you to control the temperature easily, helping you stay comfortable during colder days and evenings.
Simple and Convenient Controls
The Ask electric fireplace is designed for easy everyday use. Adjust the heat and flame settings using the integrated control panel or the included remote control, so you can create the perfect setting without leaving your seat.
Durable Brick-Effect Polystone Surround
Crafted from high-quality polystone, the surround features a textured grey brick effect that closely resembles natural stonework. This durable and low-maintenance material offers the charm of a traditional fireplace with the practicality needed for modern living.
Freestanding and Easy to Install
With no chimney or flue required, the Ask is quick and easy to set up. Simply place it in your desired location, plug it into a standard mains socket, and enjoy instant warmth and ambience. It’s a flexible solution for any room in the home.
Clean and Low-Maintenance Heating
The Ask offers all the benefits of a fireplace without the mess. There’s no smoke, soot, or ash to clean—just efficient, hassle-free heating and a beautiful flame display.
What’s Included
- Ask freestanding polystone fireplace surround
- Eldur 18" electric fireplace insert
- Remote control
- User and installation manual
A Cosy Feature for Any Space
Combining rustic brick styling with modern electric fire technology, the ScandiFlames Ask Electric Fireplace is both practical and visually striking. It’s an easy way to add warmth, atmosphere, and character to any room in your home.
Key Specifications
- Product type: Freestanding Electric Fireplace
- Brand: ScandiFlames Electric
- Use: Indoor
- Installation type: Freestanding
Dimensions & Weight
- Height: 89 cm
- Width: 29.5 cm
- Length: 91 cm
Technical Performance
- Heat output (max): 1.35 kW
- Fuel: Electricity
Burner & Controls
- Control: Control Panel, Remote Control
- Remote control: Yes (included)
- Thermostat: Yes
Materials & Design
- Material: Glass, Steel, polystone
- Colour: Grey
- Decoration: Wooden Logs
Installation Requirements
- Power required: 230V/50Hz
Warranty
- Warranty: 2 years